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Frequently Asked Questions

All your questions, answered here.

Yes. You can request as many tasks and revisions as you like and our team will work on them every business day.

But it’s important to note that we work on one task at a time.

You can queue as many tasks as you like and as soon as we’ve completed one task for you, we’ll get started on the next one right away.

If you would like more than one task done at any given time, you can subscribe to multiple Unlimited plans that come with a 15% recurring discount. You can find out more about this by speaking to one of our friendly team members through the chat icon.

The turnaround for your tasks depends on certain factors – mainly the complexity of the task.

Here’re a few real examples of what some of our customers got done in a month:

  • Video/podcast editing – A customer sent us a dump of 10 pre-recorded podcasts and got all of them edited in a month.
  • Graphic Design – One customer sent us all the photos and videos he captured from an event and got 60 social media visuals created in a month.
  • WordPress – Another customer used the service to migrate 130 blog posts from one website to another in a month. This is not just export and import; we actually created each blog post manually, added the content, set the images, and published them.

These are some real examples. 

Some customers use the service to create landing and website inner pages, publish blog posts, set up integrations, optimize speed, create webpage graphics, social media visuals, Infographics, PowerPoint presentations and a whole lot more, all on ad-hoc basis.

The key benefit with Kaitsta is that you only need to have one subscription to get a whole lot done, which is not possible elsewhere.

That said, if your tasks are particularly complex or need special knowledge, this will affect how many tasks we can complete for you.

Once we get a feel for your style, the tools you use, and what you look for, delivery times quickly improves.

Your account manager, who’s also a trained professional, will quality-check each task before it gets to you, so you’re never disappointed with the outcome.

All of our professionals are trained in-house and regularly evaluated to ensure they’re delivering high-quality work, every time.

You do! All of our work is customized for you and your brand. You have 100% ownership of the IP, workflows and any other material we create as a part of the service.

This also includes the files we create, modify as required by the tasks. Plus, all the deliverables.

Our entire team works from our office based in India, and we’re available from Monday to Friday, 9AM to 5PM IST.

But you can always submit your requests 24/7 via our customer portal and our customer support is available 24/5.

All of our professionals are in-house who are regularly assessed for quality and efficiency.

Our office is here: Google Maps

All our plans come with a full 14 days money back guarantee.

If after several tasks, you still don’t think Kaitsta is the right fit for you, we will refund 100% of your initial membership fee.

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